Language vs region for smarter defaults

I just ran into this on an onboarding flow. In Canada we saw a 9% drop when French speakers got fr-FR defaults (comma decimals and DD/MM/YYYY) instead of fr-CA; switching to separate language and region selection fixed it but added one extra step. How are you handling this — decouple language and region up front, infer region, or correct later without adding friction?

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I’ve noticed similar drops too… Decoupling can help, but maybe testing with localized defaults would ease the burden? Ever tried A/B testing on that? :thinking:?

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Testing your defaults sounds smart — I’ve found that even slight adjustments in locale can impact user trust… @mentioning your A/B tests could clarify if there’s a specific regional preference; any successes you’ve had there?

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It’s crucial to cater to both language and region at the start, as you pointed out with the 9% drop. I’ve found clear user instructions can help smooth the extra step from decoupling, though it does take extra time initially. Have you considered user feedback on your onboarding process? @sophia_m92.

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